At Better Baseball Shop, we are committed to getting your baseball equipment, baseball gear, apparel, accessories, and other purchases to you safely and efficiently.

We are a US-based online baseball shop serving customers throughout the United States and worldwide. This Shipping Policy explains how we process orders, where we ship, estimated delivery times, shipping charges, tracking, international deliveries, customs requirements, and what to do if your order is delayed or does not arrive.

By placing an order with Better Baseball Shop, you acknowledge and agree to the terms outlined in this Shipping Policy.

1. Where We Ship

Better Baseball Shop ships orders to customers across the United States and to eligible international destinations worldwide.

United States

We ship to addresses throughout the United States, including:

  • All 50 states

  • Washington, D.C.

  • Eligible US territories and possessions, where available

Shipping availability may depend on the product, destination, carrier, package size, and applicable restrictions.

International Shipping

We also offer worldwide shipping to eligible countries.

International shipping availability may vary depending on the destination country’s customs regulations, import restrictions, carrier availability, product restrictions, and other logistical requirements.

If a particular destination is unavailable at checkout, please contact our customer service team for assistance.

2. Order Processing Time

Orders are generally processed after payment has been successfully received and verified.

Standard processing time: 1-3 business days

Processing time refers to the time required to prepare your order for shipment. It does not necessarily include the transportation time between our facility and your delivery address.

Orders placed on weekends or US public holidays may begin processing on the next business day.

During periods of unusually high demand, major promotions, holidays, severe weather, or other circumstances beyond our control, processing may take longer than usual.

We will make reasonable efforts to keep customers informed when significant delays occur.

3. Shipping Times

Delivery times depend on the destination, shipping method, carrier, product availability, and other factors.

Estimated Domestic Delivery

For orders shipped within the United States:

Estimated delivery: 1-3 business days

Estimated International Delivery

For international orders:

Estimated delivery: 2-7 business days

International delivery times can vary considerably depending on the destination country and customs clearance process.

The delivery estimates above are estimates and are not guaranteed unless a specific guaranteed delivery service has been purchased and expressly identified as such.

4. Shipping Methods

Depending on your location and the products in your order, available shipping methods may include:

  • Standard Shipping

  • Expedited Shipping

  • Priority Shipping

  • Express Shipping

  • International Standard Shipping

  • International Express Shipping

Available shipping methods and prices will be displayed during checkout when applicable.

The shipping options available to you may depend on your delivery address, order size, product type, and carrier availability.

5. Shipping Costs

Shipping costs are calculated based on factors such as:

  • Delivery destination

  • Shipping method

  • Package weight

  • Package dimensions

  • Number of products

  • Shipping carrier

  • International destination

  • Applicable delivery services

The applicable shipping charge will generally be displayed during checkout before you complete your purchase.

From time to time, Better Baseball Shop may offer promotional shipping rates, free shipping, or other delivery promotions.

Any promotional shipping offer will be subject to the terms displayed at the time of purchase.

6. Free Shipping

If Better Baseball Shop offers free shipping on qualifying orders, the eligibility requirements will be displayed on the website or during checkout.

Free shipping promotions may be subject to:

  • Minimum order values

  • Specific products

  • Specific destinations

  • Promotional periods

  • Specific shipping methods

Unless otherwise stated, free shipping does not necessarily include expedited or express delivery.

7. Order Confirmation

After successfully placing an order, you should receive an order confirmation containing information such as:

  • Order number

  • Products purchased

  • Billing information

  • Shipping address

  • Order total

  • Shipping method

  • Other relevant order information

Please review your order confirmation carefully.

If your shipping address or other order information is incorrect, contact us as soon as possible.

We cannot guarantee that changes can be made once an order has entered the fulfilment or shipping process.

8. Shipping Confirmation and Tracking

Once your order has been shipped, we may send you a shipping confirmation containing tracking information where tracking is available.

Tracking information may take some time to become active after the carrier receives and scans the package.

You can use the tracking number provided to monitor your shipment through the relevant carrier.

Please note: Tracking updates are provided by the shipping carrier and may occasionally be delayed or unavailable.

9. Delivery Address

Customers are responsible for providing a complete and accurate delivery address during checkout.

Please carefully verify:

  • Full name

  • Street address

  • Apartment, suite, or unit number

  • City

  • State or province

  • ZIP or postal code

  • Country

  • Telephone number where required

Better Baseball Shop is not responsible for delays, additional shipping charges, or failed delivery caused by incorrect or incomplete address information supplied by the customer, except where applicable law provides otherwise.

If an order has not yet shipped, contact us immediately if you discover an address error.

10. Changing a Shipping Address

If you need to change your delivery address after placing an order, contact us as quickly as possible.

We will make reasonable efforts to accommodate address changes before the order is shipped.

However, once an order has been processed, packed, or handed to a carrier, we may be unable to change the delivery address.

In some circumstances, the customer may need to contact the shipping carrier directly.

11. International Shipping

Better Baseball Shop ships internationally to eligible destinations.

International orders may be subject to additional requirements imposed by the destination country.

These may include:

  • Customs clearance

  • Import duties

  • Customs duties

  • Value-added tax (VAT)

  • Goods and Services Tax (GST)

  • Brokerage fees

  • Customs processing fees

  • Other government charges

These charges are determined by the destination country’s authorities and are generally outside the control of Better Baseball Shop.

USPS notes that international recipients may be required to pay import duties, taxes, and fees before receiving a shipment when those charges have not been prepaid.

12. Customs, Duties and Import Taxes

For international orders, the customer may be responsible for customs duties, import taxes, tariffs, brokerage charges, and other fees imposed by the destination country unless the checkout specifically states otherwise.

Customs charges vary from country to country and may depend on:

  • Product type

  • Product value

  • Country of origin

  • Destination country

  • Customs classification

  • Applicable trade regulations

Better Baseball Shop does not control these charges.

If customs duties or taxes are required, the customer may be contacted by the local customs authority, postal service, courier, or customs broker.

13. Customs Delays

International shipments may be delayed while they are being inspected or processed by customs.

Customs clearance is outside the control of Better Baseball Shop.

A customs delay does not necessarily mean that your package has been lost.

Customers should monitor their tracking information and respond promptly if the carrier or customs authority requests additional information, documentation, payment, or action.

14. Refused or Unclaimed International Packages

If an international customer refuses delivery or fails to collect a package and the package is returned to Better Baseball Shop, additional shipping, customs, handling, or return costs may apply where permitted by law.

If the package is returned to us, contact our customer service team to discuss the available options.

Any refund will be handled in accordance with our Refund and Returns Policy and applicable law.

15. Shipping Restrictions

Certain products may be subject to shipping restrictions depending on the destination.

Restrictions may arise from:

  • Carrier requirements

  • Government regulations

  • Customs regulations

  • Import restrictions

  • Product characteristics

  • Size or weight limitations

  • International trade requirements

If an item cannot legally or practically be shipped to your destination, we may need to cancel the affected portion of your order and provide an appropriate refund.

16. Multiple Shipments

If your order contains multiple products, we may ship the products separately depending on:

  • Product availability

  • Warehouse location

  • Product size

  • Shipping requirements

  • Fulfilment arrangements

If your order is shipped in multiple packages, you may receive more than one tracking number.

You will only be charged the shipping amount shown at checkout unless additional charges are expressly agreed to or otherwise permitted under applicable law.

17. Pre-Orders and Backordered Products

If you purchase a product that is marked as a pre-order, backordered, or otherwise unavailable for immediate shipment, the estimated shipping date will be provided on the relevant product page or during checkout where available.

If an order contains both immediately available products and products that are delayed, we may ship the available products separately where appropriate.

If a significant shipping delay occurs, we will provide appropriate notice and options in accordance with applicable law.

For US online orders, the FTC requires sellers to have a reasonable basis for advertised shipment times and provides requirements for handling unexpected shipping delays.

18. Delayed Orders

Although we work to process and ship orders within the stated timeframe, delays can occasionally occur.

Possible causes include:

  • Carrier delays

  • Severe weather

  • Natural disasters

  • Public holidays

  • High shipping volumes

  • Customs inspections

  • Incorrect address information

  • Transportation disruptions

  • Inventory issues

  • Technical problems

  • Other circumstances beyond our reasonable control

If we become aware that an order cannot be shipped within the applicable promised timeframe, we will provide appropriate notice and options as required by applicable law.

19. Lost Packages

If tracking indicates that your package has been delivered but you cannot locate it, please:

  1. Check around your delivery location.

  2. Check with household members or building management.

  3. Check with neighbours where appropriate.

  4. Review the carrier’s delivery information.

  5. Contact the shipping carrier.

  6. Contact Better Baseball Shop if the package remains missing.

We may work with the carrier to investigate the shipment.

Please contact us promptly because carriers may have specific time limits for reporting missing packages.

20. Stolen Packages

Better Baseball Shop is not responsible for packages that are confirmed as delivered to the correct address but are subsequently lost or stolen after delivery, except where applicable law provides otherwise.

Customers may wish to use delivery options such as signature confirmation where available, particularly for high-value orders.

If you believe your package was stolen, contact the shipping carrier and, where appropriate, local law enforcement.

21. Damaged Packages

If your order arrives with visible damage, please document the condition of the package before opening it whenever possible.

Take photographs of:

  • The outer packaging

  • Shipping label

  • Damaged areas

  • Internal packaging

  • Damaged product

Then contact us as soon as possible.

For additional information, please see our Refund and Returns Policy.

22. Incorrect or Missing Items

If your package contains the wrong product, or an item appears to be missing, please contact us promptly.

Include:

  • Order number

  • Customer name

  • Product expected

  • Product received

  • Photographs where appropriate

  • Description of the issue

We will investigate the issue and, where appropriate, arrange a replacement, refund, or other suitable remedy.

23. Delivery Attempts

The carrier may make one or more delivery attempts depending on the shipping service and destination.

If delivery cannot be completed, the carrier may:

  • Leave the package in an authorised location

  • Leave a delivery notice

  • Attempt delivery again

  • Hold the package for collection

  • Return the package to the sender

Carrier procedures vary by country and service.

Customers are responsible for following the carrier’s instructions where necessary to complete delivery.

24. Weather and Other Unavoidable Events

Delivery times may be affected by circumstances outside our reasonable control, including:

  • Hurricanes

  • Flooding

  • Severe storms

  • Wildfires

  • Snow and ice

  • Earthquakes

  • Transportation disruptions

  • Strikes

  • Government restrictions

  • Customs disruptions

  • Public emergencies

  • Other unforeseen events

When such circumstances occur, delivery may take longer than the original estimate.

25. Shipping During Holidays and Peak Seasons

Shipping and processing times may increase during periods of high demand, including:

  • Black Friday

  • Cyber Monday

  • Christmas

  • New Year

  • Major baseball seasons

  • Product launches

  • Promotional campaigns

  • Other periods of unusually high order volume

We recommend placing orders early when products are needed for a specific date or event.

26. Guaranteed Delivery Dates

Unless a shipping service is specifically identified as offering a guaranteed delivery date, delivery estimates provided by Better Baseball Shop are estimates rather than guarantees.

We recommend allowing additional time when ordering products for:

  • Baseball seasons

  • Tournaments

  • Birthdays

  • Holidays

  • Events

  • Travel

  • Team activities

We cannot guarantee delivery by a particular date unless that guarantee is expressly provided at checkout.

27. Shipping to PO Boxes and Military Addresses

Shipping availability to PO Boxes, APO, FPO, and other military addresses may depend on the selected carrier and shipping service.

Certain products or expedited shipping methods may not be available for these destinations.

If a particular shipping address cannot be served by the selected carrier, we may contact you to request an alternative delivery address or shipping method.

28. International Delivery Estimates

International delivery times can vary significantly.

Factors affecting international delivery may include:

  • Destination country

  • Customs processing

  • Local postal services

  • Courier availability

  • Import requirements

  • Weather

  • Local holidays

  • Transportation infrastructure

  • Incorrect or incomplete address information

For this reason, international delivery estimates should be treated as approximate.

29. Customer Responsibilities for International Orders

Customers placing international orders are responsible for ensuring that the products they purchase can legally be imported into their destination country.

Customers should also ensure that:

  • Their delivery address is accurate.

  • They understand applicable customs requirements.

  • They respond to customs or carrier requests.

  • They pay required duties and taxes where applicable.

  • They provide any required documentation.

Better Baseball Shop cannot guarantee that every product is permitted for import into every country.

30. Shipping Policy and Our Commitment

At Better Baseball Shop, we understand that shipping is an important part of the online shopping experience.

Our goal is to:

  • Process orders efficiently.

  • Provide accurate shipping information.

  • Offer reliable domestic and international shipping options.

  • Provide tracking information where available.

  • Communicate significant delays.

  • Package products appropriately.

  • Work with customers to resolve shipping problems.

We continually review our shipping processes and carrier options to provide customers with a convenient and dependable delivery experience.

31. Changes to This Shipping Policy

Better Baseball Shop may update this Shipping Policy from time to time to reflect changes to our shipping services, carriers, destinations, business practices, or applicable legal requirements.

The latest version will always be published on this page.

The Last Updated date at the beginning of this policy indicates when the policy was most recently revised.

Better Baseball Shop – Shipping Nationwide & Worldwide

Whether you are ordering baseball bats, gloves, baseballs, apparel, training equipment, protective gear, or baseball accessories, Better Baseball Shop is committed to making your order’s journey from our US-based store to your doorstep as smooth as possible.

US-Based. Nationwide Shipping. Worldwide Delivery.

Better Gear. Better Game. Better Baseball.